Policy of Confidentiality and Security of Personal Data

Clarifications on the processing of personal data

1. Why will the Company process the Customer's Personal Data (PSD) and Special Category Personal Data (SPCD)? By purchasing products made by the Customer through the Company's website, he declares that he wants the Company to undertake the completion of a task on his behalf. The Company, based on the information/data provided by the Customer on its website/order form, should to include him in a homogeneous category and to calculate, based on his statements, the appropriate and proportionate product/service for the Customer.

In order to do this, it is necessary for the Customer to declare the specific VAT and/or VAT ID referred to in the relevant fields of the order form. These data are objectively essential for the fulfillment of the purpose and the operation of the service provided. Correct and complete information on the information requested by the Company constitutes an obligation of the Customer by law. It is possible that inaccurate or incomplete information on the information requested by the Company may establish the right to request the Company even to cancel or terminate the service provided at any time.

2. What kind of processing of my data will the Company carry out?

After the Customer places the product order completed in all the fields, the Company will proceed, for the reasons mentioned above, in each act or series of acts of processing the Customer's data and with the help of automated means such as e.g. collecting, registering, organizing, correcting, storing, adapting, changing, retrieving, searching for information. The Company uses automated means to complete the order and provide the service. Through these automated means, the Company can make decisions more quickly, with greater accuracy, transparency and consistency. However, in these cases, regular relevant checks are carried out by competent employees of the Company.

3. For how long will the Company keep the Customer's data on file?

The Company will keep the Customer's data for as long as a contractual relationship is maintained between them, both in paper and electronic form. In the event that, for any reason, this is interrupted, the Company will keep them for as long as is required until the statute of limitations for any related claims expires. However, in any case the Company will keep the data for a period of up to one (1) year from the end of the cooperation between them.

4. What rights does the Customer have in relation to the processing of his data?

The Customer can exercise, as the case may be, the following rights: the right of access (to find out which data we are processing, for what reason and their recipients), rectification (to correct any deficiencies or inaccuracies of the data), erasure (right to be forgotten) (deletion from the Company's records, however, if their processing is no longer necessary), restriction of processing (in case of questioning the accuracy of the data, etc.), portability (that the Customer receives the its data in a structured and commonly used format). These rights are exercised at no cost to the Customer, by sending a relevant letter or e-mail to the Data Protection Officer, unless they are repeated frequently and due to volume, they have administrative costs for the Company, in which case the Customer will bear the relevant costs. If the Customer exercises any of these rights, the Company will take all possible measures to satisfy the Customer's request within thirty (30) days of receiving the relevant request, after the Company informs either of its satisfaction, or of the objective reasons that prevent its satisfaction. In addition, the Customer may at any time object to the processing of his personal data and personal data for the purposes of the service contract, by revoking his consent. However, this will lead to termination of the Customer's contract and non-provision of services by the Company, because (according to what was mentioned above) no service operates without processing the customer's (data subject's) TIN and/or TIN.< /p>

5. How is the security of the Customer's data ensured?

Data security is an absolute commitment for the Company. To achieve this, all modern and suitable technical (encryption, anonymization, etc.) and organizational measures are applied, the response of which the Company checks at regular intervals.

6. Where will the data be transmitted?

The Customer's data will be transmitted to the Company's departments responsible for the completion of the service provided and forits correct and uninterrupted operation. Examples include the technical support department, the legal department, the accounting department, etc. The Customer's data may also be transmitted and made accessible by legal and/or natural persons with whom, from time to time, the Company maintains contracts for the proper provision of the services offered. Also, the data, in the context of the operation of the Customer's insurance contract, may be transmitted to various services, public authorities, etc. However, in this case, these legal and/or natural persons will process the Customer's personal data exclusively for the purpose of providing services to the Company and not for their own benefit, acting as processors. In every transmission, the Company always takes every measure so that the data that will be transmitted is always the minimum necessary and that the conditions for legal and legitimate processing will always be met.

7. Will the Company process the Customer's data for commercial purposes as well? For the duration of the processing mentioned above, the Company may only process your VAT (but not those of EKDGIX). The Customer can object at any time to this processing of his data (for commercial purposes) by sending a request to the Data Protection Officer. In this case, the Customer's data will no longer be processed for commercial purposes.

8. File a complaint/complaint?

For any matter concerning the processing of your data, you can contact the office of the Data Protection Officer (DPO) of the Company: tel. 00302109270981, email: Αυτή η διεύθυνση Email προστατεύεται από τους αυτοματισμούς αποστολέων ανεπιθύμητων μηνυμάτων. Χρειάζεται να ενεργοποιήσετε τη JavaScript για να μπορέσετε να τη δείτε.

Also, the Customer always reserves the right to address the competent authorities, where he can submit the relevant complaints. For Greece: Personal Data Protection Authority (Kifissias 1-3, Т.К. 115 23, Athens), or electronically (www.dpa.gr).

Additional clarifications on Cookies

They are small text files that are sent to the browser used by the Customer and stored on his computer while the Customer is on the Company's website. In no case do cookies contain personal information or information that would allow anyone to contact the website visitor, by phone, e-mail, etc. In addition, with the use of cookies there is no access to the documents or files of the computer. The use of cookies makes it easier for the website to remember information about the Customer's visit, collecting useful information about the Customer's search preferences. Thus, the search experience will be improved. In addition, cookies help the Company to see the performance and traffic of its website, improving its presentation and content, according to the preferences of its visitors. Some or all of the cookies described below may be stored in the browser. The Customer can see and manage cookies in the browser (however mobile browsers may not offer this visibility).

Absolutely necessary:

Technically necessary cookies are essential for the proper functioning of the website, allowing the Customer to browse and use its functions. These cookies do not recognize the individual identity of the Customer. Without these cookies, the Company cannot offer an efficient operation of its website. In addition, these cookies allow the website to remember the Customer's choices such as font size, or whether he has responded to any of the Company's surveys, in order to provide improved and personalized features. The Customer can enable, disable or completely delete cookies through the settings options in the browser they use. However, after this some parts of the website may not work properly.

1. What are cookies and why does the Company use them?
2. Which cookies are used?
3. Of the different types of cookies that exist, the Company uses the following:
4. If the Customer does not wish to use cookies.

Privacy Policy

The Company takes care of security, reliability and respect for the Customer. Protecting the privacy of the Clients' personal data is particularly important. For this reason, the Company informs its visitors or customers of the following: 1. The Company's website is a communication system with the public, which provides information and services via the Internet. Visitors/Customers can visit the Company's website and be informed about new products and servicesthat offers, important announcements, new jobs and to use any service without giving any information. 2. In the event that in order to process a transaction through the website it is necessary to collect the Customer's personal data in any case the following shall apply: The Company keeps a file and processes any personal data of its Customer with the sole purpose of supporting, promoting and execution of the transactional relationship with the Client as well as the provision of high-level services. The details of the Customers are kept with strict confidentiality criteria and are not transmitted to any related company. 3. The Website Software is designed to ensure the maximum level of security and trust. All information contained in the applications submitted through the website and related to the payment of any service chosen by the Customer, are secure and confidential. Only authorized employees, who are properly trained in handling Customer information, will have access to such information and only when necessary to satisfy Customer requests.